culture & employee value proposition

    culture first

    close the gap between the culture you describe and the one people experience

    Culture shows up in everyday decisions: who gets heard, how managers lead, what gets recognised and how people work together.

    Culture First helps you see how work is actually experienced, where it differs from what you intend, and what to change. We then develop your employee value proposition (EVP): what you offer, what makes you distinctive and what you ask in return. And we help carry it through communication, everyday practice and the workplace itself.

    when leaders come to us

    • growing quickly or restructuring
    • bringing teams together after a merger or acquisition
    • new leadership setting a new direction
    • expanding in, or from, china
    • finding it hard to hire or keep the right people

    01 — culture first scan

    culture research & assessment

    see where your culture supports the business, and where it gets in the way.

    culture review

    Review your values, policies, initiatives and people data, including your current employment offer: pay, benefits, development and flexibility.

    interviews & culture walks

    Listen to employees and leaders. Spend time in the workplace, observing how people actually work, collaborate and make decisions.

    gap assessment

    Compare what the organisation intends with what people experience day to day. Identify strengths, tensions and differences between teams, functions and locations.

    you receiveCulture assessment, employment-offer review, gap analysis and prioritised recommendations.

    02 — culture first story

    evp & employer narrative

    an evp people recognise and leaders can stand behind.

    evp development

    Define what you offer employees, what makes it distinctive and what you expect in return, with evidence behind each element.

    testing

    Test the proposition with employees, recent joiners, candidates and leavers, so it rings true inside and outside the organisation.

    leadership commitments

    Agree with leaders what the organisation can credibly commit to, and what needs to change to deliver it.

    story & messaging

    Develop the employer story and key messages for recruitment and internal communication.

    you receiveTested EVP, leadership commitments, employer story and messaging.

    03 — culture first experience

    evp launch & employee experience

    make the evp something people experience, not just read about.

    internal launch

    Introduce the EVP through leadership communication, manager briefings and employee sessions. Explain what it means and what people can expect to change.

    employee-experience blueprint

    Define how the EVP shows up in:

    • recruitment and onboarding
    • careers and development
    • compensation and recognition
    • leadership and ways of working
    • offices, shared spaces and digital tools

    For each area, decide what to keep, adapt or create, with priorities and owners.

    tools & rollout

    Produce the agreed materials and tools, from onboarding content and career-conversation guides to manager guidance and workplace briefs. Plan how they’re introduced and how progress is reviewed.

    you receiveLaunch plan, experience blueprint, materials and tools, rollout roadmap.

    start with a scan

    Culture First Scan takes four weeks and can be commissioned on its own. From there, the full engagement continues into Culture First Story and Culture First Experience.

    Specialist programme design, further production and ongoing rollout support can be scoped separately.

    Download the Culture First overview (PDF) ↓

    case studies